Salesforce [NYSE: CRM], die Customer Success Platform und weltweit führende CRM-Plattform, hat heute die Salesforce IoT Cloud vorgestellt. Sie wird von Thunder, einer skalierbaren, Echtzeit-Event-Processing-Engine unterstützt und verbindet Milliarden von Ereignissen mit Salesforce. Dazu schaltet sie Ereignisse der vernetzten Welt frei, so dass Anwender zu jeder Zeit die für jeden Kunden geeignete Maßnahme ergreifen können. „Salesforce verwandelt das Internet der Dinge in das Internet der Kunden“, sagt Marc Benioff, Chairman and Chief Executive Officer bei Salesforce. „Die IoT Cloud ermöglicht es Unternehmen proaktive Aktionen in Verkauf, Service, Marketing und anderen Geschäftsbereichen 1:1 in Echtzeit abzubilden und steigert dadurch den Kundenerfolg.“
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