8 von 10 Unternehmen in Deutschland sind von Zahlungsverzug durch Kunden betroffen. Gleichzeitig steigen die Lebenshaltungskosten der Haushalte sowie die wirtschaftliche Unsicherheit.[1] Dadurch wird der Umgang mit offenen Rechnungen zu einem der sensibelsten Berührungspunkte zwischen Unternehmen und ihren Kunden. Lange Zeit wurde Inkasso ausschließlich als Forderungseinzug verstanden. Heute entscheidet der Prozess jedoch zunehmend auch über die Kundenbindung. Um dieser Herausforderung zu begegnen, haben Billogram und der Forderungsmanagement-Spezialist coeo eine strategische Partnerschaft geschlossen. Gemeinsam verfolgen die beiden FinTech-Unternehmen das Ziel, Rechnungs- und Inkassoprozesse stärker aus der Perspektive der Verbraucher zu gestalten. Jonas Suijkerbuijk, CEO von Billogram, sowie Sebastian Ludwig, CEO DACH
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