Die europäischen Banken konnten dem Stresstest der Europäischen Union besser standhalten als befürchtet. 13 von 14 deutschen Instituten sind demnach für weitere Rückschläge gewappnet - und europaweit fielen nur sieben der insgesamt 91 getesteten Banken durch. Ein Aufatmen geht durch Europa - dass diese Ergebnisse jedoch nicht auch die Kundenzufriedenheit widerspiegeln, zeigt eine aktuell in Holland durchgeführte Studie der Vallstein AG, Spezialist für Bank Relationship Management (BRM)-Lösungen. So attestiert die FD Vallstein Banking Survey der holländischen Bankenlandschaft ein verstärkt negatives Rating. Vor allem die fehlende Flexibilität sowie die hindernisreiche Kreditvergabe wurden hier von den befragten Unternehmen kritisiert.
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