Eine Vielzahl an Unternehmen, die einen signifikanten Teil ihres Umsatz online machen haben bereits entdeckt, dass E-Mail-Marketing in der Lage ist zusätzliche Umsätze zu generieren. Die Bestandskundenkommunikation via E-Mail-Marketing reaktiviert Kunden, die lange nicht aktiv waren. So können durch die Wiederansprache Umsätze generiert werden. Während man bei Neukunden stets erst einmal das Vertrauen in das Unternehmen und die eigene Marke aufbauen muß, ist dies bei Bestandkunden bereits vorhanden und lediglich das Produktangebot muß kommuniziert werden. Neben der Unterstützung des Umsatzes kann gekonnt aufgesetztes E-Mail-Marketing jedoch auch eine Menge Arbeit in der Kundenbetreuung abnehmen und diese mitunter sogar deutlich besser auf
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