.
• Deutschland mit Potenzial nach oben bei Nutzung und Zufriedenheit, Österreich führend im Drei-Länder-Vergleich
• Nutzung geht zurück trotz sinkender Barrieren
• Transparenz und geregelte Zugriffsrechte – klare Vorstellungen zum Bürgerkonto
• Elektronische Identifikation mit Akzeptanzproblemen
• Hohe Aufgeschlossenheit gegenüber digitalen Assistenten
Die Initiative D21 e. V. und die fortiss GmbH stellten heute gemeinsam mit Schirmherr Staatssekretär Klaus Vitt im Bundesministerium des Innern, für Bau und Heimat (BMI) die Ergebnisse des eGovernment MONITOR 2018 vor. Die von Kantar TNS durchgeführte Studie liefert seit 2012 ein jährliches Lagebild zur Nutzung und Akzeptanz digitaler Verwaltungsangebote in Deutschland, Österreich und der Schweiz.
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• Deutschland mit Potenzial nach oben bei Nutzung und Zufriedenheit, Österreich führend im Drei-Länder-Vergleich
• Nutzung geht zurück trotz sinkender Barrieren
• Transparenz und geregelte Zugriffsrechte – klare Vorstellungen zum Bürgerkonto
• Elektronische Identifikation mit Akzeptanzproblemen
• Hohe Aufgeschlossenheit gegenüber digitalen Assistenten
Die Initiative D21 e. V. und die fortiss GmbH stellten heute gemeinsam mit Schirmherr Staatssekretär Klaus Vitt im Bundesministerium des Innern, für Bau und Heimat (BMI) die Ergebnisse des eGovernment MONITOR 2018 vor. Die von Kantar TNS durchgeführte Studie liefert seit 2012 ein jährliches Lagebild zur Nutzung und Akzeptanz digitaler Verwaltungsangebote in Deutschland, Österreich und der Schweiz.
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