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Mehr als zwei Drittel der Konsumenten nutzen an mindestens 3-4 Tagen in der Woche mobile Geräte, um sich über Produkte, Marken oder Reiseziele zu informieren. Ihre Erwartungen an Unternehmen sind durch den Vormarsch der mobilen Geräte gestiegen. Unternehmen benötigen digitale Technologien, um Kunden intensiver betreuen zu können.
Digitale Technologie ermöglicht Nutzern ein nahtloses, mobiles Erlebnis - wie auch Unternehmen, die dadurch flexibel auf Kunden eingehen können. Dank dieser Flexibilität beschleunigt sich die Verbesserung von Produkten und Dienstleistungen, während gleichzeitig eine zufriedenere und treuere Kundenbasis entsteht.
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Digitale Technologie ermöglicht Nutzern ein nahtloses, mobiles Erlebnis - wie auch Unternehmen, die dadurch flexibel auf Kunden eingehen können. Dank dieser Flexibilität beschleunigt sich die Verbesserung von Produkten und Dienstleistungen, während gleichzeitig eine zufriedenere und treuere Kundenbasis entsteht.
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