The Forrester Consulting study[1] specifically focuses on how IT teams prioritize and optimize seven specific disciplines to enable their strategies. In conducting in-depth surveys with 223 IT professionals, Forrester found that these seven disciplines positively correlate with many elements of success—from digital readiness and vision, to high revenue growth. Some key findings from this study include:
- 75% of manufacturers say a digital customer experience is a high or critical priority, but only 25% are optimized to respond in real-time to risks and opportunities associated with digital customer experiences;
- 67% of retailers say business operations’ efficiency is a high or critical priority, and yet a mere 17% are optimized to derive insights from massive amounts of data in real time and scaling to manage peak data requirements
- 64% of banks say optimizing their branch network comms is a high or critical priority, but only 19% are optimizing the coordinated control, automation, and orchestration of the multiple processes branch networks require.
Based on its own extensive research and experience with customers, Software AG believes that successful pioneers of digital transformation are guided by seven critical disciplines:
- Transformation – streamlined processes orchestrated across multiple systems
- Integration – consistent connectivity across all IT operations
- Data – accounting for expanding data models across myriad systems
- Visibility – a real-time understanding of the entire business that enables quick response to challenges and opportunities
- Applications – controlling and automating processes that span multiple applications and systems
- Scalability – leveraging big data for business benefits with processes that are driven by sophisticated analytics
- Connectivity – easily sharing data both internally and externally in order to improve overall efficiency
Wolfram Jost, CTO, Software AG, said: “In order to undertake a successful digital transformation, organizations must focus on seven key disciplines. Using aids like our Digital Assessment Tool can help organizations along their journey by providing customized recommendations and a clear vision for the future.”
Software AG’s Digital Assessment Tool is free and currently available here: http://digital.softwareag.com/.