ISO is proud to announce the successful implementation of OCEAN in the USA: Tour Operator - Ritz Tours is an outbound and receptive tour operator specialized in Tours to Asia, employs more than 80 specialists, and sends thousands of American tourists abroad each year.
Ritz Tours has successfully rolled out ISO’s tour operator solution suite OCEAN with a Sabre Retrieve functionality and a TRAMS Back Office interface.
The company processes reservations in its seven offices located in Los Angeles, San Francisco, New York, London, Hong Kong, Shanghai and Beijing and is a member of the USTOA.
Martin Chan, President of Ritz Tours says: “We are very excited to start using Ocean as we know it is a very powerful and effective tool which will help us to support our growth in the years to come. The implementation team was very supportive throughout the entire process. We would like to extent a special thank to Mr. Holger Braunwarth and Mr. Holger Voss for their wonderful and rent less work”.
Holger Voss, Director of Business Development and head of ISO North America is thanking Ritz Tours and his team for the project effort to make this implementation a success: “Ritz Tours is a proactive market leader in tours to Asia and has a strong commitment to their clients to deliver the best, so is ISO aiming to achieve the best possible results for Ritz Tours now during this important step to implement Ritz’ reservation system and in the future. ISO is committed to supporting Ritz tours during the Emerald (CRM system) and Web implementation scheduled for the beginning of 2009.”
Ritz Tours has successfully rolled out ISO’s tour operator solution suite OCEAN with a Sabre Retrieve functionality and a TRAMS Back Office interface.
The company processes reservations in its seven offices located in Los Angeles, San Francisco, New York, London, Hong Kong, Shanghai and Beijing and is a member of the USTOA.
Martin Chan, President of Ritz Tours says: “We are very excited to start using Ocean as we know it is a very powerful and effective tool which will help us to support our growth in the years to come. The implementation team was very supportive throughout the entire process. We would like to extent a special thank to Mr. Holger Braunwarth and Mr. Holger Voss for their wonderful and rent less work”.
Holger Voss, Director of Business Development and head of ISO North America is thanking Ritz Tours and his team for the project effort to make this implementation a success: “Ritz Tours is a proactive market leader in tours to Asia and has a strong commitment to their clients to deliver the best, so is ISO aiming to achieve the best possible results for Ritz Tours now during this important step to implement Ritz’ reservation system and in the future. ISO is committed to supporting Ritz tours during the Emerald (CRM system) and Web implementation scheduled for the beginning of 2009.”
