Hamilton Robotics GmbH News April 2014

STARwatch Customer Report.jpg
(PresseBox) ( Martinsried, )
STARwatch – System Monitoring beyond tomorrow

For our Hamilton STARwatch user we are now offering additional options for the Customer Report. Today, you as an owner of the STARwatch monitoring software are able to receive a regular performance report of your system with detailed information of system usage. This gives you the possibility to monitor the status and usage of your equipment.

From now on, the Customer Report can be sent to multiple email recipients. This is a great advantage for Labs, where different users are working with different Hamilton systems. In this case, every “owner” of a Hamilton robot can receive his own performance customer report. On the other side, user of multiple systems will be able to receive now a merged Customer Report, with date of all his systems in one sheet including Summery Front Page .

Additionally, an automatic Customer Report is now attached as PDF to the email sent to you. It contains a hyperlink which enables the recipient to get access to the configurator and configure an individual Time Period for the Report.

Furthermore, the new Customer Report contains more information about number and runtimes of Method Runs, incl. trending, runtime per day etc., which will give you even more detailed information about your system usage.

If you have further questions concerning our STARwatch Monitoring Program, do not hesitate to get in touch with us under support.de@hamiltonrobotics.com.


Fairs & Conferences
DNA in Forensics
14.-16. May, Brussels
Labtechnology
4.-5. June, Utrecht
3D Cell Culture 2014 - Advanced Model Systems, Applications & Enabling Technologies
25.-27. June, Freiburg
MipTec
23.-25. Septemer, Basel
World of Technology and Science (HET)
30. Sept.- 3. Oct., Utrecht
Swiss International Conference on Industrial Microbiology
14.-15. October, Olten (CH)

Software and Operator Seminars
New training dates for software and operator seminars are available:

TO10A STAR Line Operator training:
26. Jun 2014

VT20B Basic software seminar:
09.-11. Sept 2014
PT21B / PT22 F Software praxis seminar:
11. Sept 2014

TO10A STAR Line Operator training:
21. Oct 2014

VTM1LL Liquidhandling and correct labware definition:
28. Oct 2014
VTM1AD Worklists, data handling, data in- and output, reports:
29. Oct 2014
VTM1VE Dialogs, variables, error handling, structuring by submethods and libraries:
30. Oct 2014

VT20B Basic software seminar:
02.-04. Dec 2014
PT21B / PT22 F Software praxis seminar:
04. Dec 2014


For further information send your email to support.de@hamiltonrobotics.com.
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