The CCM Rapid Response Desk (CCM RRD) ensures the operational continuity of rapid on-demand Earth Observation data provision from the Copernicus Contributing Missions (CCMs). Users of the service are primarily the Copernicus Services, in particular the Copernicus Emergency Management Service and the Copernicus Security Services. In addition, institutions and bodies of the EU, public authorities and Union research projects also benefit from the services.
The CCM RRD is a platform that connects supply and demand between data and services within the Copernicus Programme. It provides a comprehensive solution for easily identifying required satellite resources (either from archive data or new tasking of acquisitions), submitting data requests, and tracking the associated orders and data deliveries. This is facilitated by an innovative and user-friendly front-end. State-of-the-art API interfaces will enable direct interaction with the different data providers, thereby allowing direct and self-service image catalogue browsing and ordering, based on various predefined Use Case scenarios.
In summary, the CCM RRD service constitutes a real leap forward and a further step in the evolution towards a new state-of-the-art, user-friendly and automated system, with a sustainable, clear long-term system perspective. With first-phase Service Operations commencing in December 2024, a 24/7/365 service as well as user assistance are provided.
“We are particularly pleased that ESA has entrusted us with this crucial service, as it underlines the team’s leading role and expertise in operational Earth Observation data provision and related services,” comments Dr. Gernot Ramminger, Managing Director (Vorstand) of GAF AG. “It also confirms the importance of investing in developing new state-of-the-art technological solutions.”
More information on the CCM RRD Service, eligible users and registration steps are available at: https://www.rapidresponse.copernicus.eu/