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Sunshine and satisfaction Down Under - New Study surveys Australian Photovoltaic Installers

(PresseBox) (Bonn, ) Australian photovoltaic (PV) installers report a higher overall satisfaction with PV module brands than their European counterparts, as a new study on the Australian market conducted by the German market research company EuPD Research shows.

Australian installers report an on average higher overall satisfaction with PV module brands they carry in their portfolios than their colleagues in Germany, Italy, the UK and the Netherlands. Especially module quality and reliability receive favorable evaluations. Among the Australian installers the module brand SunPower has the most satisfied customers.

These findings are particularly noteworthy as Australian installers are also the most discerning. They assign higher importance values to a variety of brand selection criteria in comparison to the European installers. Among them the most important are quality, reliable delivery information and guarantee conditions. This highlights the ability of renowned PV module manufacturers to satisfy even the most demanding customers.

These results arise from the new “Australian PV Installer Monitor” – this year’s special edition of the “European PV InstallerMonitor” which has been conducted by EuPD research for the eighth year in succession. Apart from topics such as market penetration, the study features issues such as procurement and brand management, satisfaction and recommendation as well as energy storage.

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EuPD Research Sustainable Management GmbH

EuPD Research Sustainable Management GmbH is an international service provider focusing on B2B market research with a highly specialized multilingual interview center. We provide our clients in Europe, Asia and the US with the entire range of qualitative and quantitative research services. With the help of in-depth market knowledge combined with methodological professionalism, we provide practical, future-oriented business solutions and ensure that our clients receive a return on their research investment. Our continuous research has enabled us to develop particular skills in the field of renewable energy sources, particularly in the field of solar energy.