The CDQ Good Practice Award honors best practices in the area of corporate data quality management. The Award ceremony was held in Zurich and is rewarded for the third year in a row. The ceremony was part of the end of year conference where the Competence Center met together with their guests.
All applicants have their methods assessed by an international jury of renowned researchers and practitioners, who carefully evaluate the company’s data management solutions.
Let it be known, it was no easy feat to name a winner as all applicants demonstrated the excellence required to claim the title.
We would like to congratulate all applicants for getting this far within their journey towards data excellence.
We live in a forever evolving digital movement where data thrives at the very core. Data is the foundation. It’s the fuel. It’s the foothold for crucial infrastructure in which the creation of new services, customer approaches, price models and even eco systems depend on. Ever increasingly is information technology generating an unprecedented amount of data, which is essential to interrogate, process and evaluate in order to really understand how current business procedures can evolve.
Entrepreneurial innovative businesses, as well as “classical” drivers, increasingly demand high quality data in order to harmonize their processes. Actually obtaining data with value can be a somewhat lengthy procedure, but once it’s accurately organized, data becomes an asset that businesses can fully benefit from. Today, companies in the digital economy should consider prioritizing their data management alongside their everyday business costs, time evaluations and quality control measures.
Since 2012, the Competence Center Corporate Data Quality (CC CDQ) and the European Foundation for Quality Management (EFQM) support companies on their journey to data management excellence and honor outstanding achievements with the CDQ Good Practice Award.
The winner and the finalists
Robert Bosch GmbH (Winner)
The Bosch Group is one of the leading global suppliers of technology and services with its operations divided up into various sectors: Mobility Solutions, Industrial Technology, Consumer Goods, Energy and Building Technology.
As Master Data Quality is a key component of the “Business Process Management” initiative at Bosch, MDQ services are offered across their entire network. These shared services are enabled by a fully comprehensive platform, which has the ability to perform postal address validations, postal address cleansing, address/geocode enrichment, duplicate checks and fuzzy searches. Within their developed platform, Bosch have succeeded in closing the control loop over their entire Master Data Quality life cycle.
The jury took great pleasure in seeing data quality that was so tightly embedded within master data management and business procedures. Bosch delivered an all round comprehensive MDM oriented approach with many well defined, aligned measures that were well communicated, and fully served their intended purpose. The jury was astonished with their well organized achievements that supports their upper management and is also highly appreciated by their employees. Bosch presented a great start for shifting the paradigm and data quality culture.
It gives us great pleasure to announce the CDQ Good Practice Award 2015 goes to The Bosch Group.
Bayerr Healthcare (Finalist)
Bayer HealthCare (BHC), a Bayer subgroup, researches, develops, manufactures, and markets products to improve the health of people and animals.
BHC presented a fully comprehensive Master Data Management (MDM) initiative called the Customer Data Integration Service (CDIS). The service was specifically designed not only to assess partner and consumer data, but to also address new regulatory compliance requirements. Overall, the CDIS simplified the existing CRM landscape and improved customer orientation in a logical sequence. Within the method, data from numerous sources were collected, cleansed, rearranged and enriched, to give an overall picture on BHC’s business partners.
Needless to say, the panel was extremely impressed by BHC’s approach, which goes far beyond the usual MDM solutions by demonstrating a high level of automation. It’s clear BHC really understand the importance of data management and pushes the boundaries of MDM by considering all data as potentially valuable. CDIS is indeed a great achievement, which delivers meaningful business results.
Swisscom AG (Finalist)
Swisscom is Switzerland’s leading telecommunications provider who offer their customers all-encompassing ICT solutions.
Within their previous system, Swisscom identified a number of data inconsistencies in the electronic representation between services, purchase contracts and invoices. As a solution, Swisscom were quick to set up a strategic project in order to not only identify, but to iron out any data inconsistencies. At the same time, Swisscom used this opportunity to generally improve their overall data efficiency. As a result of the project, Swisscom has managed to create 100 percent transparency across their entire customer supplier interaction process.
Naturally, the jury was in awe of the transparent service framework that could potentially inspire other industries and companies. In addition, the jury were equally impressed with the sheer extent of consideration and implementation their approach demonstrated. Overall, Swisscom presented a premium example of customer, data and technical integration to meet the needs of their consumers.
As it was not an easy decision to choose the finalists, we also would like to take this time to thank the members of the jury, who reviewed and evaluated all of the submissions:
- Philip Woodall (University of Cambridge)
- Henning Uiterwyk (eCl@ss Association)
- Jodi Maciejewski (American User Group – Data Governance SIG)
- Geert Opdenbosch (European Foundation for Quality Management)
- Lwanga Yonke (International Association for Information and Data Quality)
- Wolf Engelbach (Fraunhofer Institute for Industrial Engineering IAO)
- Andy Koronios (University of South Australia)