BT's Finder application, which is currently used internally at BT, is one of many applications the company is developing on Microsoft's unified communications platform to enable its customers to increase their operating efficiency and effectiveness. BT is helping its customers understand how to integrate Microsoft Office Communications Server 2007 Release 2 functionality into their other systems and platforms to add innovative capabilities to their existing business processes.
Finder enables users to determine how and when essential messages reach them. For example, a traveling executive can establish parameters within Finder's settings to ensure that communications on critical topics are sent to specific team members for handling. In turn, critical emails from team members to the executive can be converted from text to speech and sent to the executive's mobile phone. In this way, Finder accelerates delivery of critical information to the right person at the right time. It allows users to focus on business issues while the system handles presence, preference and device attributes in the background.
"Finder shows how Office Communications Server 2007 R2 functionality can easily be integrated into existing business process automation initiatives to provide cost and time savings for our customers," said Randy Schrock, BT vice president of corporate alliances, during his presentation with Gurdeep Singh Pall, corporate vice president, Unified Communications Group at Microsoft. "Delivering Microsoft related unified communications services is a key strategy for BT as we help our enterprise customers maximize their return on investment in Microsoft technologies," Schrock said.
"BT is a great example of a Microsoft partner innovating and introducing new capabilities on the Microsoft unified communications platform," said Gurdeep Singh Pall. "BT's Finder solution benefits customers because it helps achieve greater efficiency, lower cost and more choice in the ways people communicate."
Through its relationship with Microsoft and other partners, BT provides solutions that help enterprise customers improve communication and collaboration. By providing a portfolio of capabilities and services, including unified communications and collaboration consultancy and professional services, BT can help customers:
- Increase flexibility to bring together dispersed project teams of employees, as well as business partners and customers
- Get more work done, better and faster, by further extending their reach into and beyond the enterprise through instantaneous and consolidated access to information and resources
- Devote their time and energy to solving business problems, with BT as the single interface across the entire technology solution
- Reduce the upfront technology investments and ongoing costs with BT's suite of IP applications that minimize the need for infrastructure investments and eliminates recurrent third party usage charges
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