Witness Systems ordnet nach der Akquisition von Blue Pumpkin sein Produktportfolio neu. Das Unternehmen stellt drei Komplettlösungen für das Segment Workforce Optimization zusammen, die auf die Anforderungen verschiedener Qualitätsniveaus zugeschnitten sind. Für die Integration der Softwaresuiten verknüpft Witness Systems zunächst die Funktionalitäten der Lösung für das Personalmanagement (Workforce Management) mit der Software für Qualitätsmonitoring, Leistungsmanagement (Performance Management) und e-Learning. Außerdem werden alle Komponenten in Zukunft auf einer einheitlichen Benutzeroberfläche aufsetzen, dasselbe Sicherheitsmodell und Administrationsmenü nutzen und auf eine zentrale Agenten-Datenbank zugreifen. Neu auf den Markt bringt Witness Systems ein Scorecard-System für alle Teilbereiche des Segmentes Workforce Optimization. Für seine Bestandskunden
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Zjuoket:
Fyyfkzhlk Oknhqd, ZtdxHze – Fikjki Otvtmrexk & Cpmpcyvz, Ul Hpszdtkyk 43, 00024 Tbiqhohygpg, Wlr: 52356-9583-756, Yjd: 78931-2616 006,
W-Nwxz: p.psnwcm@fbdaybj.fb
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Zjuoket:
Fyyfkzhlk Oknhqd, ZtdxHze – Fikjki Otvtmrexk & Cpmpcyvz, Ul Hpszdtkyk 43, 00024 Tbiqhohygpg, Wlr: 52356-9583-756, Yjd: 78931-2616 006,
W-Nwxz: p.psnwcm@fbdaybj.fb
