Rolls-Royce expands Service network for business aircraft
Rolls-Royce now has 72 Authorised Service Centres in place with key maintenance providers worldwide allowing us to respond to our customer’s needs as quickly as possible. The powerful service infrastructure of the ASCs is complimented by On Wing Services specialists who are located in the USA, Europe, Middle East and Asia as well as a number of spare parts, lease engine and tooling storage locations, all placed strategically around the world.
Andy Robinson, Rolls-Royce, Deputy SVP Services – Civil Aerospace, VP Services - Business Aviation, said: “Rolls-Royce is the leading engine supplier for business aircraft and our customers trust in us to deliver outstanding levels of in-service support. Collaborating with the world’s most experienced maintenance providers ensures industry leading service levels for our growing global customer base.”
The expansion of the Authorised Service Centres network includes:
Lufthansa Bombardier Aviation Services GmbH in Berlin (Germany) offering services for the BR710-A2 engines
TAG Farnborough Engineering Ltd in Farnborough (United Kingdom) offering services for the BR710-A2 engines
Embraer Aviation International at Le Bourget (France) offering services for the AE 3007A engines
Jet Aviation Vnukovo LLC in Moscow (Russia) offering services for the BR725 engine in addition to its existing service portfolio for BR710-A1/A2/C4, Tay 611-8/8C and AE 3007A engines.
Rolls-Royce Deutschland Ltd & Co KG
Rolls-Royce's vision is to be the market-leader in high performance power systems where our engineering expertise, global reach and deep industry knowledge deliver outstanding customer relationships and solutions. We operate across five businesses: Civil Aerospace, Defence Aerospace, Marine, Nuclear and Power Systems.
Rolls-Royce has customers in more than 150 countries, comprising more than 400 airlines and leasing customers, 160 armed forces, 4,000 marine customers including 70 navies, and more than 5,000 power and nuclear customers.
We have three common themes across all our businesses:
· Investing in and developing engineering excellence
· Driving a manufacturing and supply chain transformation which will embed operational excellence in lean, lower-cost facilities and processes
· Leveraging our installed base, product knowledge and engineering capabilities to provide customers with outstanding service through which we can capture aftermarket value long into the future.
Annual underlying revenue was £13.8 billion in 2016, around half of which came from the provision of aftermarket services. The firm and announced order book stood at £80 billion at the end of 2016.
In 2016, Rolls-Royce invested £1.3 billion on research and development. We also support a global network of 31 University Technology Centres, which position Rolls-Royce engineers at the forefront of scientific research.
Rolls-Royce employs almost 50,000 people in 50 countries. More than 16,500 of these are engineers.
The Group has a strong commitment to apprentice and graduate recruitment and to further developing employee skills. In 2016 we recruited 274 graduates and 327 apprentices through our worldwide training programmes.