Pressemitteilung BoxID: 788305 (MAKINO Europe GmbH)
  • MAKINO Europe GmbH
  • Kruichling 18
  • 73230 Kirchheim unter Teck
  • Ansprechpartner
  • Andreas Walbert
  • +49 (7021) 503-203

Cutting response times: MAKINO adds a service partnership to its long-standing activities in the Netherlands

(PresseBox) (Hamburg, ) In the Netherlands, Makino has enjoyed a sales partnership with the company Produtec stretching back many years. Since October 2015, Makino has been expanding its activities in the region, and recently established a new partnership with HTM Nederland, a company based in Hengelo, near the German border. The aim of this cooperation is to further reduce response times and to expand the existing range of services in the field of preventive maintenance.

In the Netherlands, Makino Europe GmbH and HTM (High Tech Maintenance) from Hengelo are now working together under a service partnership. Since 1 January 2016, the two parties have been cooperating in the areas of service and maintenance of the existing machine pool.

The first group of service engineers from HTM Nederland have already completed their training at the Makino training academy in Bratislava, under the guidance of experienced Makino service engineers, more engineers from the Netherlands will be given training over the next few months.

Reducing response times in the Netherlands

“This co-operation is helping us to reduce response times in the Netherlands even further, and be with the customer quicker whenever service support is required”, says Markus von Wichert, Head of Services Northern Europe at Makino, before adding that all service and maintenance work will remain under the general supervision of Makino.

Increase of offerings in the field of preventive maintenance

“Co-operation between the Dutch company HTM and Makino extends beyond the traditional reactive service”, believes André Jansen, Managing Director at HTM. In terms of maintenance, he goes on to say that the use of “preventive maintenance plan means that it is possible to reduce unplanned downtime to an absolute minimum. Not only can maintenance measures be scheduled better but planned maintenance also enables us to accurately predict the actual work that is anticipated, at an early stage.”

Major advantage in terms of production

According to Markus von Wichert, “the trend among our customers is moving away from reactive measures, towards structured maintenance programmes. These allow machine operators to better plan the total operating cost. Customers are also increasingly realising that preventive measures are better for production as they help to maintain a high level of production-resource availability on a permanent basis. As a result, more and more customers are now deciding in favour of maintenance contracts as these help to greatly reduce not only the number of unpleasant surprises but also the risk of unplanned production losses.”

MAKINO Europe GmbH

Makino Milling Machine Co., Ltd. is recognised as one of the leading technology and service providers in the machine tool industry. The corporation is listed on the Tokyo Stock Exchange and employs some 4,300 people throughout the Americas, Europe and Asia. Its revenues for the fiscal year ending 31 March, 2015 totalled US$ 1.4 billion. Makino's wide range of premium-quality production solutions includes machining centres for the production of parts as well as for die and mould manufacturing in a great variety of applications in the aerospace, automotive, off-highway vehicles, industrial components and micro-technology industries. Makino Europe employs 270 people at technology centres and offices in Germany, Italy, France, Spain, Slovakia, Poland and Russia, focusing on marketing, sales, application engineering and services.