KPN Group Belgium's network prepared to face the SMS traffic on New year's Eve

(PresseBox) (Brussel, ) KPN Group Belgium/BASE's teams are getting ready to face the high SMS traffic on the network during the last night of the year. With a customer base in growth and more and more SMS related products, KPN Group Belgium/BASE expects a number of SMS above the 27.976.634 of last year. KPN Group Belgium engineers are in the starting blocks and have taken all the measures to solve potential issues in a quick way.

Precautions measures

Between 19 December 2011 and 2 January 2012, KPN Group Belgium freezes all changes and unnecessary maintenance actions on the network to prevent issues and avoid incidents. Some adjustments will occur and will be tested to evaluate if fine tuning is required. A back up of all systems will be done by the 30 December and the capacity of the network will be increased to 3000 SMS/sec.

During the night of 31 December 2011, teams will be reinforced by several specialised engineers who will stay present in front of the monitors during the most critical moment (midnight) and with exclusive focus on our network. Duty Managers from KPN Group Belgium and suppliers will stay available 24/7 not only during News Year's week but also during Christmas week.

Tips and tricks

- Avoid sending all the SMS at midnight. Better to sending them already from 08.00 pm or after 2 am
- If a SMS does not seem to pass, don't furiously try to resend it immediately. It will be more successful some minutes later
- Using your mobile data to send your wishes via social media and e-mail is also an option
- Don't worry if your SMS does not reach your interlocutor. It is probably waiting in the queue to his turn in the SMSC (centre where all SMS are stored before to be sent)

KPN Group Belgium nv/sa

KPN Group Belgium nv/sa is a 100% subsidiary of Koninklijke KPN N.V. KPN offers mobile voice and data services in Germany (E-Plus and its sister brands), Belgium (BASE and its sister brands) and the Netherlands (KPN, Hi and Telfort). At the end of September 2011, KPN Group Belgium had 813 employees. In 2010, KPN had a yearly turnover of 785 million euro in Belgium. The company's headquarters are in Brussels; it positions itself as an innovator in products and services via a segmented, multibranded approach. KPN Group Belgium commercializes the brands BASE, Ay Yildiz, Simyo, Zoniq and BASE business.

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