München, 10. September 2002 ---- Die itl AG organisiert die Technische Dokumentation für Ericsson’s BusinessPhone-Reihe. Hierzu setzt der Full-Service-Dienstleister für Technische Information sein Konzept des One World Publishing (OWP) ein. So entstehen für 18 Ericsson-Produkte Betriebsanleitungen in 12 Sprachen, und zwar als Print-, HTML- und Online-Hilfe-Ausgaben: insgesamt 648 Einheiten. Dabei stammen die zu Grunde liegenden Daten aus einer Quelle und sind deshalb leicht zu aktualisieren. Gleichzeitig werden durch OWP alle Prozesse auf einem einzigen Rechner abgewickelt. Das gilt selbst für Sprachen mit nicht-lateinischen Zeichen – ein absolut neuer Ansatz. Dadurch kann Ericsson Enterprise auch seine chinesischen, kyrillischen und polnischen Dokumentationen
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