Organisationen haben die Tendenz dazu, ein Eigenleben zu entwickeln. Das zeigt sich in Sätzen wie: „Das ist einfach so gewachsen“, „Das hat sich damals so ergeben“ oder dem Klassiker „Das war schon immer so“. Warum das so ist, weiß zu diesem Zeitpunkt keiner der Beteiligten mehr so genau. Verantwortliche treffen täglich Entscheidungen, aus denen Strukturen und Prozesse entstehen. Diese geben den weiteren Weg vor, es entwickeln sich Automatismen, Standards und Routinen. In dieser Komfortzone richten sich alle Beteiligten häuslich ein. Um manche Dinge muss sich niemand mehr Gedanken machen, denn wie gesagt: „Es war ja schon immer so“.
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