Digitalization as a booster for an efficient cooperation between OEMs and workshops

Workshop networks and service technicians are under increasing pressure: vehicle projects are becoming more complex, diagnostic data is growing, and software and documentation need to reach the right people at the right time. Many service testers still rely on outdated processes and isolated systems. At the same time, OEMs need insights from the field – from fault memory and ECU data to service histories – to improve product quality and accelerate turnaround times. ERP connection, logistics integration, license control and intuitive usability are becoming decisive factors for cost efficiency and customer satisfaction.

From seamless operations to cloud-ready deployment – discover how Softing TDX optimizes after-sales processes.

Key Topics

• Real-world challenges in distributing diagnostic data, repair content and software to workshops
• How OEMs and Tier 1s can manage rollout control, feedback loops and backend integration with Softing TDX.server
• Live demonstration: cloud access, user management and service process optimization with Softing TDX.server