- Pressemitteilung BoxID 166138
Telenor Pakistan kooperiert mit Acision
Messaging, Charging und Nutzeranalysen verbessern Kundenservice
gegeben. Acision arbeitet weltweit mit mehr als 300 Netzbetreibern und Serviceprovidern zusammen. Telenor Pakistan führt Acisions High Performance Next
Generation Short Message Service Centre (SMSC) ein, eine Abrechnungsplattform für flexible Nachrichtenabwicklung. Die neuen Lösungen von Acision unterstützen Telenor Pakistan durch die schnelle Einrichtung von neuen Diensten und die Analyse von Nutzerverhalten der Kundschaft bei der Gewinnung neuer Kunden. Acisions Produktpalette richtet sich an Netzbetreiber an und differenziert sich in die Sparten Messaging, Abrechnungsabwicklung (Premiumdienste), Inhaltslieferung, kundenorientiertes Marketing, Support, Training und Hosted Services.
Telenor Pakistan selects Acision to support dramatic growth
Messaging, charging and usage monitoring to help improve customer experience
9 April 2008
Acision, the messaging and charging company of choice for over 300 network operators and service providers, announced today that Telenor Pakistan has selected Acision to provide its high performance Next Generation Short Message Service Centre (SMSC), Pre-delivery Service Agent (PSA), a gateway for message charging, and Business Tools platform. As Telenor Pakistan continues to aggressively expand its market share in the region, these new solutions will help to quickly implement new services, understand customer usage patterns and ensure sufficient capacity for expansion in the future.
Telenor Pakistan’s decision to expand with Acision’s highly scalable solutions will allow the operator to trial new messaging services and key features with customers before commercially launching them to the market, providing the highest quality experience for its subscriber base. As a result of strong and sustained development in the region’s mobile market, Telenor Pakistan, the country’s fastest growing operator, is competing for new subscribers from a rapidly increasing customer base.
Acision’s Pre-delivery Agent will help Telenor Pakistan to benefit from a simplified message charging architecture, which reduces the complexity and cost of launching new service plans across both pre- and post-paid subscriber bases. In addition to managing performance and efficiency, Telenor Pakistan will use Acision’s Business Tools to analyse subscriber usage patterns and obtain operational intelligence. This allows Telenor Pakistan to understand what their customers want and offer them value-added services through targeted marketing campaigns, thereby enhancing subscriber satisfaction while at the same time ensuring future revenue growth.
Chief Technical Officer Telenor Pakistan, Peter Anthony Dindial, commented: “In what is an exciting, fast moving market, we must be ready to meet growing subscriber numbers and offer them the reliable and robust services that they demand. Telenor and Acision have a relationship that spans the globe across all Telenor entities. Our decision to work with Acision in Pakistan is based on their ability to deliver comprehensive solutions in terms of value add for our end subscribers, helping Telenor Pakistan to benefit from Acision’s expertise as a leader in the global mobile market.”
Boudewijn Pesch, Managing Director for Acision in Asia Pacific, added: “For an operator to harness a strong subscriber base, it is paramount that services offered can cope with the growing demand of future subscribers. Telenor Pakistan has recognised that Acision delivers robust, scalable market-leading solutions in Messaging and Charging, coupled with the experience and support capability to assist Telenor Pakistan with its future long-term growth.”
NOTES TO EDITORS
About Telenor Pakistan
Telenor ASA is an international provider of high quality telecommunications, data and media communication services. It ranks as world’s 7th largest mobile operator with a total of 143 million subscribers in its mobile operations. Telenor Pakistan is 100% owned by Telenor ASA and adds on to its operations in Asia together with Thailand, Malaysia and Bangladesh.
Acision is the messaging and charging partner of choice for more than 300 network operators and service providers, supporting over one and a half billion customers worldwide. With over 50% of global text and multimedia messaging traffic generated through its platforms, Acision’s mobile data services expertise includes text messaging, multimedia messaging, IP messaging, mobile internet, mobile advertising, IP voicemail and IP videomail. Acision’s payment systems have processed more than US $100 billion, providing sophisticated real-time charging and removing the boundaries between prepaid and postpaid subscriptions. All of Acision’s solutions are backed up by a robust, global service organisation, offering 24/7 support provided through twenty four local service centres and three state of the art global support centres. With global market experience, Acision has a detailed understanding of what it takes to bring innovative services to full mass market adoption.
Privately owned by an equity consortium led by Atlantic Bridge Ventures and Access Industries, Acision is a half billion dollar company, working with customers in 135 countries across six continents. More information is available at www.acision.com
Radha K. Raman
Director, Marketing, Asia Pacific
Tel: +65 65051021
David Ross Tomlin / Bettina Winters
Tel: +44 (0) 207 608 2500
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Acision ist Spezialist im Bereich Charging und Messaging und arbeitet weltweit mit mehr als 300 Netzbetreibern und Serviceprovidern zusammen. Acisions Produktpalette richtet sich an Netzbetreiber an und differenziert sich in die Sparten Messaging, Abrechnungsabwicklung (Premiumdienste), Inhaltslieferung, kundenorientiertes Marketing, Support, Training und Hosted Services. Mehr unter www.acision.com.
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