Markets and consumers are moving towards an omni-channel model but most companies are not yet ready
Companies that master omni-channel will gain significant competitive advantage
Latest trend report finds that supply chain and logistics are the key enabler for omni-channel success and essential for fulfilling customer promises
DHL, the world´s leading logistics provider, in collaboration with the data analyzer IDC Manufacturing Insights, today published an in-depth analysis of logistics in the omni-channel business model. This publication – the DHL Omni-Channel Logistics Trend Report – reveals that the logistics industry has a significant role to play in the transformation to an omni-channel business fqgqy.
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